1. Introduction
Welcome to ATIITHI ("ATIITHI", "we", "our", or "us"). We value the
privacy of our customers, website visitors, and business partners
and are committed to protecting the personal and business
information entrusted to us.
This Privacy Policy explains how ATIITHI collects, uses, stores,
processes, protects, and discloses information when you access
or use our website, software platform, products, services,
applications, or otherwise interact with us.
ATIITHI is a Manufacturing Operating System designed to help
manufacturing businesses manage operations including
production planning, inventory management, procurement,
quality control, machine monitoring, workforce management,
costing, logistics, analytics, and related manufacturing processes.
By accessing or using ATIITHI's website or services, you
acknowledge that you have read, understood, and agreed to the
practices described in this Privacy Policy. If you do not agree with
this Privacy Policy, you should discontinue the use of our website
and services.
2. Information We Collect
To provide our services effectively, ATIITHI may collect different
categories of information depending on how you interact with our
platform.
Personal Information
We may collect personal information such as:
- Full Name
- Business Email Address
- Mobile Number
- Company Name
- Job Title
- Business Address
- Country and State
- Communication Preferences
Business Information
For providing manufacturing management services, ATIITHI may
collect business-related information including but not limited to:
- Company Information
- Factory Information
- Manufacturing Data
- Production Records
- Inventory Information
- Procurement Information
- Warehouse Information
- Quality Records
- Workforce Information
- Machine Information
- Business Documents uploaded by authorized users
Account Information
When creating an account, we may collect:
- Username
- Password (stored securely using appropriate security
practices)
- Account Preferences
- User Permissions
- Role Assignments
Technical Information
We may automatically collect technical information such as:
- IP Address
- Browser Type
- Device Information
- Operating System
- Access Date and Time
- Session Information
- Log Information
3. How We Use Your Information
ATIITHI uses collected information solely for legitimate business
purposes necessary to provide, maintain, improve, and secure our
services.
Your information may be used to:
- Create and manage user accounts
- Authenticate users
- Provide access to platform features
- Deliver Manufacturing Operating System services
- Manage customer support requests
- Improve platform performance and reliability
- Monitor system health and security
- Detect fraud, abuse, or unauthorized activities
- Send service-related notifications
- Respond to enquiries and demo requests
- Maintain business records
- Comply with applicable legal obligations
- Improve user experience and product functionality
ATIITHI does not sell personal information to third parties.
4. Information Sharing & Disclosure
ATIITHI respects the confidentiality of customer information and
does not sell, rent, or trade personal or business data.
Information may be shared only under the following
circumstances:
Service Providers
We may engage trusted third-party service providers to support
platform operations, including cloud hosting, email delivery,
payment processing, analytics, customer support, and
communication services.
Legal Requirements
Information may be disclosed if required by applicable law, court
order, governmental authority, or regulatory obligation.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of
business assets, customer information may be transferred as part
of the transaction, subject to applicable legal protections.
5. Data Storage & Security
ATIITHI implements commercially reasonable administrative,
technical, and organizational security measures designed to
protect customer information against unauthorized access,
disclosure, alteration, or destruction.
Security measures may include:
- Secure authentication mechanisms
- Role-based access controls
- Encrypted communication where applicable
- Infrastructure security
- Activity monitoring
- Regular security updates
- Access restrictions for authorized personnel
While ATIITHI follows industry-standard security practices, no
method of electronic transmission, storage, or internet-based
service can be guaranteed to be completely secure. Accordingly,
ATIITHI cannot guarantee absolute security of any information.
Users are encouraged to maintain appropriate security practices,
including protecting account credentials and maintaining
independent backups of business-critical information.
6. Third-Party Services
ATIITHI may utilize trusted third-party service providers to operate
and improve its services.
Such providers may include:
- Cloud Hosting Providers
- Email Service Providers
- Analytics Providers
- Payment Gateway Providers
- Communication Providers
- Infrastructure Monitoring Services
- Backup Services
- Security Service Providers
Each third-party provider operates under its own privacy policies
and terms of service. ATIITHI is not responsible for the privacy
practices or policies of independent third-party services.
7. Cookies & Similar Technologies
ATIITHI may use cookies and similar technologies to improve
website functionality, remember user preferences, maintain
secure sessions, analyze website performance, and enhance the
overall user experience.
Cookies may be used for:
- Authentication
- Security
- Website Performance
- User Preferences
- Analytics
- Session Management
Users may configure their browser settings to refuse or delete
cookies. However, disabling cookies may affect the availability or
functionality of certain features.
8. Data Retention
ATIITHI retains personal and business information only for as long
as reasonably necessary to:
- Provide requested services
- Maintain customer accounts
- Fulfill contractual obligations
- Comply with applicable laws
- Resolve disputes
- Enforce legal agreements
- Protect legitimate business interests
When information is no longer required, ATIITHI will take
commercially reasonable steps to securely delete, anonymize, or
otherwise dispose of such information in accordance with
applicable legal requirements and internal retention policies.
9. User Rights
Subject to applicable laws, users may have the right to:
- Access personal information held by ATIITHI
- Request correction of inaccurate information
- Update account information
- Request deletion of eligible personal information
- Request information regarding data processing activities
- Withdraw consent where applicable
ATIITHI may decline requests where retention or processing is
required by law, contractual obligations, security requirements,
fraud prevention, dispute resolution, or other legitimate business
purposes.
10. Data Backup & Recovery
ATIITHI implements commercially reasonable operational
procedures intended to protect customer information and
maintain service continuity.
However:
- No technology platform can guarantee that data loss,
corruption, or service interruption will never occur.
- Customers remain responsible for maintaining independent
backups of business-critical information where appropriate.
- ATIITHI shall not be liable, to the maximum extent permitted
by applicable law, for data loss resulting from customer
actions, unauthorized access, third-party infrastructure
failures, internet disruptions, cyber incidents, force majeure
events, or circumstances beyond ATIITHI's reasonable
control.
11. Children's Privacy
- ATIITHI is intended exclusively for business and professional
use. Our services are not directed toward children, and we do
not knowingly collect personal information from individuals
who are not legally permitted to use our services under
applicable law.
- If ATIITHI becomes aware that personal information has been
collected from a child in violation of applicable law,
reasonable steps will be taken to delete such information.
12. Changes to this Privacy Policy
ATIITHI may update or modify this Privacy Policy from time to
time to reflect changes in our services, technology, legal
requirements, or business operations.
Updated versions will become effective upon publication on our
website unless otherwise specified. Continued use of ATIITHI
following the publication of an updated Privacy Policy
constitutes acceptance of the revised policy.
13. Contact Information
If you have any questions, concerns, requests, or complaints
regarding this Privacy Policy or ATIITHI's privacy practices, you
may contact us using the following details:
ATIITHI
Email: info@atiithi.com
Phone: 9825114039
Website: www.atiithi.com