Terms & Conditions

Effective Date: 17-08-2026. Please read these terms carefully before deploying the ATIITHI operating system on your shopfloor.

1. Acceptance of Terms

Welcome to ATIITHI ("ATIITHI", "we", "our", or "us").

These Terms & Conditions ("Terms") govern your access to and

use of the ATIITHI website, Manufacturing Operating System,

software platform, applications, products, and related

services.

By accessing, registering for, or using ATIITHI, you acknowledge

that you have read, understood, and agreed to be legally bound

by these Terms. If you do not agree with these Terms, you must

discontinue the use of our website and services immediately.

2. About ATIITHI

ATIITHI is a Manufacturing Operating System designed to help

manufacturing businesses manage production planning,

inventory, procurement, quality control, machine monitoring,

workforce management, costing, logistics, analytics, reporting,

and related manufacturing operations through a centralized

software platform.

ATIITHI continuously improves its products and reserves the

right to modify, enhance, suspend, or discontinue any feature

or service at its sole discretion.

3. Definitions

For the purpose of these Terms:

  • Platform refers to the ATIITHI website, software,

applications, services, and related technology.

  • User means any individual authorized to access or use

ATIITHI.

  • Customer means the business entity or organization

subscribing to ATIITHI.

  • Account means a registered user account.
  • Services means all software, features, modules, APIs,

support, and related services provided by ATIITHI.

  • Customer Data means all business information,

documents, production data, inventory data, reports, files,

and records uploaded or generated by customers while

using ATIITHI.

4. Eligibility

ATIITHI is intended for use by businesses and individuals who

are legally capable of entering into binding agreements under

applicable laws.

By using ATIITHI, you represent that you have the authority to

act on behalf of your organization where applicable.

5. User Accounts

Users are responsible for maintaining the confidentiality of

their account credentials.

Users agree to:

  • Provide accurate and complete registration information.
  • Keep account information updated.
  • Maintain the security of login credentials.
  • Notify ATIITHI immediately of any unauthorized access or

suspected security breach.

  • Ensure that only authorized personnel access the platform

using their credentials.

ATIITHI is not responsible for losses arising from unauthorized

use resulting from compromised credentials or user

negligence.

6. Subscription Plans

Certain ATIITHI services may require a paid subscription.

Subscription plans, pricing, included features, usage limits,

renewal terms, and billing cycles will be communicated

separately through official pricing pages, quotations,

agreements, or invoices.

ATIITHI reserves the right to modify subscription plans,

features, or pricing with reasonable prior notice where

applicable.

7. Payments & Billing

Customers agree to pay all applicable subscription fees, taxes,

and other charges associated with the selected plan.

Failure to make timely payments may result in suspension or

termination of services until outstanding amounts are settled.

ATIITHI reserves the right to recover unpaid amounts in

accordance with applicable laws.

8. User Responsibilities

Users agree to use ATIITHI responsibly and in compliance with

applicable laws.

Users are responsible for:

  • Maintaining accurate business information.
  • Managing user permissions appropriately.
  • Protecting login credentials.
  • Reviewing reports before making business decisions.
  • Maintaining independent backups of business-critical

information where appropriate.

  • Ensuring compliance with applicable legal and regulatory

requirements relevant to their business.

9. Acceptable Use

Users shall not:

  • Attempt unauthorized access to ATIITHI systems.
  • Reverse engineer, copy, modify, or redistribute ATIITHI

software.

  • Upload malicious software or harmful code.
  • Use ATIITHI for unlawful purposes.
  • Interfere with platform security or stability.
  • Circumvent security measures.
  • Abuse APIs or system resources.
  • Use ATIITHI in any manner that could disrupt services for

other customers.

ATIITHI reserves the right to suspend or terminate accounts

engaged in prohibited activities.

10. Intellectual Property Rights

All intellectual property rights relating to ATIITHI, including

software, source code, user interfaces, graphics, branding,

logos, documentation, workflows, trademarks, designs, and

related materials remain the exclusive property of ATIITHI or its

licensors.

Nothing in these Terms grants ownership of ATIITHI intellectual

property to users.

11. Customer Data Ownership

Customers retain ownership of all business data uploaded,

entered, or generated through ATIITHI.

ATIITHI processes and stores such information solely for the

purpose of providing the subscribed services.

Subject to applicable law and these Terms, ATIITHI does not

claim ownership over customer business data.

12. Data Backup & Recovery

ATIITHI implements commercially reasonable measures to

protect customer information and maintain service continuity.

However:

  • Customers are encouraged to maintain independent

backups of business-critical information.

  • ATIITHI does not guarantee that data loss will never occur.
  • ATIITHI shall not be liable for loss of data resulting from

customer actions, third-party infrastructure failures, cyber

incidents, internet failures, force majeure events, or

circumstances beyond ATIITHI's reasonable control, to the

maximum extent permitted by applicable law.

13. Third-Party Services & Infrastructure

ATIITHI relies on trusted third-party service providers including

cloud hosting providers, communication providers, payment

gateways, infrastructure providers, analytics platforms, and

other technology partners.

Service interruptions, outages, delays, or failures caused by

such third-party providers are outside ATIITHI's direct control.

ATIITHI shall not be responsible for service disruptions arising

solely from failures of third-party infrastructure.

14. Platform Availability

ATIITHI strives to provide reliable and continuous services.

However, the Platform is provided on an "as available" basis

and uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur due to maintenance,

technical issues, infrastructure failures, internet disruptions, or

other operational circumstances.

15. Scheduled Maintenance

ATIITHI may periodically perform maintenance, upgrades,

security improvements, or infrastructure updates.

Where reasonably practicable, advance notice of scheduled

maintenance will be provided through appropriate

communication channels.

During scheduled maintenance, certain services may be

temporarily unavailable.

16. Emergency Maintenance

ATIITHI reserves the right to perform emergency maintenance

without prior notice where necessary to protect platform

security, stability, infrastructure, customer data, or compliance

with applicable laws.

17. Service Interruptions

ATIITHI shall not be responsible for temporary interruptions

resulting from:

  • Cloud provider outages
  • Internet failures
  • DNS failures
  • Power outages
  • Cybersecurity incidents
  • Hardware failures
  • Telecommunications disruptions
  • Force majeure events
  • Other events beyond ATIITHI's reasonable control

ATIITHI will make commercially reasonable efforts to restore

services as soon as reasonably practicable.

18. Data Accuracy & User Responsibility

ATIITHI provides tools to assist manufacturing operations.

Customers remain solely responsible for:

  • Data entered into the platform
  • Inventory quantities
  • Production records
  • Purchase records
  • Quality records
  • Business decisions
  • Regulatory compliance

ATIITHI is not responsible for inaccuracies arising from

incorrect or incomplete information provided by users.

19. Business Decision Disclaimer

ATIITHI provides software tools, reports, analytics, dashboards,

and operational insights.

All operational, financial, production, inventory, procurement,

quality, staffing, purchasing, and management decisions

remain solely the responsibility of the customer.

ATIITHI does not provide legal, financial, accounting,

engineering, or professional advisory services.

20. Limitation of Liability

To the maximum extent permitted by applicable law, ATIITHI

shall not be liable for any indirect, incidental, consequential,

special, exemplary, or punitive damages, including loss of

profits, business interruption, loss of goodwill, or loss of

business data arising from the use of or inability to use the

Platform.

Nothing in these Terms limits liability where such limitation is

prohibited by applicable law.

21. Suspension & Termination

ATIITHI may suspend or terminate access to the Platform

where users:

  • Violate these Terms.
  • Engage in unlawful activities.
  • Fail to make required payments.
  • Compromise platform security.
  • Misuse ATIITHI services.

Customers may terminate their subscriptions in accordance

with applicable subscription agreements.

22. Changes to Services

ATIITHI may introduce new features, improve existing

functionality, modify services, discontinue certain features, or

make operational changes to improve the Platform.

Where reasonably practicable, significant changes will be

communicated in advance.

23. Changes to Terms

ATIITHI reserves the right to revise these Terms from time to

time.

Updated Terms become effective upon publication on the

ATIITHI website unless otherwise stated.

Continued use of ATIITHI after updated Terms are published

constitutes acceptance of the revised Terms.

24. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in

accordance with the laws of India.

Any disputes arising from or relating to these Terms shall be

subject to the exclusive jurisdiction of the competent courts

located in Ahmedabad, Gujarat, unless otherwise required by

applicable law.

25. Contact Information

For questions regarding these Terms & Conditions, please

contact:

ATIITHI

Email: info@atiithi.com

Phone: 9825114039

Website: www.atiithi.co